Additional Privacy Information
Ballistic Marine Services uses customer information only for reasonable business purposes related to communication, service requests, project review, scheduling, customer support, website improvement, and normal business operations. When a visitor contacts us through the website, by phone, by email, or by text message, the information provided is used to understand the request and respond appropriately.
Information submitted by customers may include details about a boat, service location, project photos, equipment, wiring, electronics, motor concerns, detailing condition, sound system setup, rigging, or other marine service needs. This information helps Ballistic Marine Services review the request and communicate more clearly with the customer. Providing accurate details can help make the service process more efficient.
We may also use website activity information to understand how visitors find and use the website. This can include which pages are viewed, what devices are used, and how visitors move through the site. This information is generally used to improve the website and make it easier for future visitors to find service information.
Customer Communication and Records
Ballistic Marine Services may keep records of customer communication for business purposes. This may include messages, emails, text communication, service request details, project notes, photos, scheduling information, and related records. Keeping this information can help us provide better service, understand past communication, and follow up more effectively.
If a customer contacts us about a previous project or additional service, saved communication may help us understand the history of the request. This can make future communication more accurate and efficient. Customer records are used only for reasonable business needs and are not sold to outside parties.
Customers should avoid sending highly sensitive personal information through general website forms, email, or text message. Information such as Social Security numbers, passwords, bank account details, or other sensitive financial information should not be submitted unless specifically requested through a secure and appropriate method.
Privacy and Service Request Details
When customers contact Ballistic Marine Services, the information provided is used to understand the request and communicate about the possible service. This may include details about the boat, the location of the vessel, the type of work requested, photos, project notes, and preferred contact information. These details help us respond more accurately and provide better customer service.
Some marine service requests require more context than others. For example, a request about detailing may include photos of the boat’s finish, while a request about wiring may include photos of batteries, switches, panels, or electronics. A repower or rigging request may include information about the motor, transom, gauges, controls, and current setup. This information is used only to evaluate the request, communicate with the customer, and support normal business operations.
Ballistic Marine Services does not sell customer information. We use the information customers provide to respond to messages, schedule service, review project needs, maintain business records, and improve communication. We aim to handle customer information responsibly and only keep information for as long as it is reasonably useful for business, legal, or service-related purposes.
Website Visitors and Information Use
Visitors may browse the Ballistic Marine Services website without submitting personal information. If a visitor chooses to contact us, submit a form, call, email, or send a message, the information shared may be used to respond to that request. Website activity may also be reviewed in a general way to understand how visitors use the site and which pages are most helpful.
Analytics information may include general details such as page visits, device type, browser type, referral source, and website performance. This information helps improve the website and make service information easier to find. It is not used to personally identify visitors unless they voluntarily provide contact information.
Customers who have questions about privacy, communication, or information use may contact Ballistic Marine Services through the website. Our goal is to respect customer privacy while maintaining clear, helpful communication with boat owners in Jupiter and surrounding South Florida communities.
Your Privacy Choices
Customers may contact Ballistic Marine Services to ask questions about the information they have provided. If you believe information needs to be updated, corrected, or removed, you may reach out using the contact information available on the website. We will make reasonable efforts to respond to appropriate requests, subject to legal, business, and recordkeeping needs.
You may also choose not to provide certain information. However, if you do not provide enough details about your boat, location, or service request, it may be more difficult for Ballistic Marine Services to respond accurately or recommend the right next step.
By using the website and contacting Ballistic Marine Services, you understand that information may be used to respond to your request, communicate about service, and operate the business responsibly. Our goal is to respect customer privacy while providing clear communication and dependable marine service.
Privacy Policy
At Ballistic Marine, your privacy is a top priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website or services. By using our website, you agree to the terms of this Privacy Policy. We may collect the following personal information when you fill out a form on our website: name, phone number, email address. This information is voluntarily provided by you for service inquiries, career applications, or other communication purposes. The information we collect is used solely for the following purposes: To contact you regarding service requests or career opportunities and to respond to your inquiries and provide support. We do not share, sell, rent, or disclose your personal information to any third parties. Our website may use cookies or similar technologies to enhance your browsing experience. Cookies are small files stored on your device to collect standard internet log information and visitor behavior data. This information helps us understand website traffic and improve user experience. If cookies are in use, you may modify your browser settings to decline cookies if you prefer. However, this may impact your ability to access certain features of the website. We implement reasonable security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. Despite these measures, no method of electronic storage or transmission is entirely secure, so we cannot guarantee absolute security. Our website may contain links to external websites. Ballistic Marine is not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing personal information.
We reserve the right to update or change this Privacy Policy at any time. Any changes will be reflected on this page, and the "Effective Date" will be updated accordingly.
If you have questions or concerns about this Privacy Policy or how your personal information is handled, please contact us:
Terms & Conditions
Ballistic Marine
ballisticmarineservices@gmail.com
(561) 222-3708
Privacy Policy
Ballistic Marine Services respects your privacy and is committed to protecting the information you choose to share with us. This Privacy Policy explains how we may collect, use, store, and protect information submitted through our website, contact forms, phone calls, emails, text messages, or other communication methods. By using this website or contacting Ballistic Marine Services, you agree to the practices described in this policy.
This Privacy Policy applies to visitors of the Ballistic Marine Services website and customers who contact us about boat repair, marine detailing, coatings, motor service, marine electronics, rewiring, sound system installation, repowers, OEM rigging, or related marine services. The purpose of this policy is to explain how customer information may be used for communication, service requests, scheduling, project review, and normal business operations.
Information We May Collect
When you contact Ballistic Marine Services, we may collect basic personal and project-related information. This may include your name, phone number, email address, service location, boat details, project description, photos you provide, and any message you submit through the website or direct communication.
We may also collect information related to your service request. For example, if you contact us about marine electronics, you may provide details about your current equipment, desired upgrade, or issue you are experiencing. If you contact us about detailing, you may provide photos or information about the condition of your boat. If you contact us about motor service, rewiring, repowers, or OEM rigging, you may provide technical details that help us better understand the project.
In addition to information you submit directly, our website may collect general usage information. This may include pages visited, browser type, device type, referral source, approximate location data, time spent on the website, and other basic analytics information. This type of information helps us understand how visitors use the website and how we can improve the user experience.
You are not required to provide personal information simply to browse the website. However, if you choose to contact Ballistic Marine Services, request service, submit a form, call, email, or send project details, we may use that information to respond to your request.
How We Use Your Information
Ballistic Marine Services may use the information you provide to respond to questions, review your service request, schedule service, communicate about your project, provide estimates, send follow-up messages, and complete normal business communication. Information about your boat or service need helps us better understand the work requested and recommend the appropriate next step.
We may use your contact information to reply to messages, confirm details, discuss availability, request additional photos or information, and provide updates related to your service request. If you provide photos, videos, or descriptions of your boat, we may use that information to better understand the project, identify possible service needs, and communicate more clearly with you.
We may also use general website information to improve the website, understand visitor behavior, monitor performance, improve page content, and make the site easier to use. Analytics information is generally used in an aggregated way and is not meant to personally identify individual visitors.
Ballistic Marine Services does not sell your personal information. We do not share your information with unrelated third parties for direct marketing purposes. Customer information is used to operate our business, communicate with customers, and provide requested marine services.
Website Analytics and Cookies
Our website may use cookies, analytics tools, tracking pixels, or similar technologies to understand how visitors interact with the site. These tools may collect general information such as page views, time spent on pages, device type, browser type, traffic source, and general website behavior.
Cookies are small files that may be stored on your device by your browser. They help websites function properly and can provide information about how visitors use the site. Some cookies may support basic website features, while others may help with analytics or performance measurement.
You can adjust your browser settings to block, delete, or limit cookies. However, some parts of the website may not function properly if cookies are disabled. By continuing to use the website, you acknowledge that cookies and similar tools may be used as part of the normal website experience.
Photos, Videos, and Project Information
Customers may choose to send photos or videos of their boat, equipment, wiring, electronics, motor area, detailing condition, sound system, rigging, or other project-related details. These materials are used to help Ballistic Marine Services better understand the service request and communicate about the project.
Photos and videos may help us identify the type of service needed, review visible conditions, plan the next step, or provide a more accurate response. However, photos and videos alone may not show every issue. Some concerns may require in-person review, additional information, or hands-on inspection before a final recommendation can be made.
Ballistic Marine Services may also use project photos for business records, communication, documentation, or marketing purposes when appropriate. If a customer has concerns about the use of project photos, they may contact us to discuss those preferences. We aim to respect customer privacy and avoid sharing sensitive personal information.
Communication by Phone, Email, or Text
When you provide your phone number or email address, Ballistic Marine Services may use that information to contact you about your service request. This may include returning your message, asking follow-up questions, discussing scheduling, confirming project details, or providing updates.
If you communicate with us by text message, standard message and data rates may apply depending on your mobile provider. You may ask us to stop contacting you by a specific communication method, and we will make reasonable efforts to honor that request.
We may keep records of communication for business purposes, customer service, scheduling, project history, and follow-up. This helps us provide better service and maintain accurate information about customer requests.
How We Protect Information
Ballistic Marine Services takes reasonable steps to protect the information customers provide. We aim to use customer information responsibly and limit access to information needed for business operations, communication, and service delivery.
However, no website, email system, phone system, or online communication method can be guaranteed to be completely secure. By submitting information through the website or communicating electronically, you understand that there is always some level of risk when information is transmitted online.
We encourage customers not to submit highly sensitive personal information through website forms or general email communication. Information such as financial account numbers, passwords, Social Security numbers, or other sensitive details should not be submitted unless specifically requested through a secure and appropriate method.
Sharing Information
Ballistic Marine Services may share limited information only when necessary for normal business operations, legal compliance, customer communication, or service-related purposes. This may include working with website hosting providers, analytics tools, scheduling tools, email providers, or other service providers that help operate the website or business.
We may also share information if required by law, court order, legal process, or to protect the rights, property, or safety of Ballistic Marine Services, customers, or others. We do not sell customer information to advertisers or unrelated third parties.
If third-party service providers are used, they may have access only to the information needed to perform their function. These providers may have their own privacy practices, and customers are encouraged to review the privacy policies of any third-party platforms they interact with.
Links to Other Websites
The Ballistic Marine Services website may contain links to third-party websites, platforms, social media pages, review sites, maps, or other online resources. These links are provided for convenience and informational purposes.
Ballistic Marine Services is not responsible for the privacy practices, security, accuracy, or content of third-party websites. When you leave our website and visit another site, that website’s privacy policy and terms may apply. We encourage visitors to review the privacy policies of any third-party sites they use.
Data Retention
Ballistic Marine Services may keep customer information for as long as reasonably necessary to respond to inquiries, provide services, maintain business records, comply with legal obligations, resolve disputes, or support future communication about service history.
The length of time information is kept may depend on the type of information, the nature of the service request, business needs, and legal or recordkeeping requirements. We may delete or update information when it is no longer needed for reasonable business purposes.
Your Choices
You may contact Ballistic Marine Services to request that we update, correct, or delete certain personal information you have provided. We will make reasonable efforts to respond to appropriate requests, subject to business, legal, and recordkeeping needs.
You may also choose not to provide certain information. However, if you do not provide enough information about your boat, location, or service request, it may be more difficult for us to respond accurately or recommend the right next step.
If you no longer wish to receive communication from Ballistic Marine Services, you may contact us and request that we stop contacting you for non-essential communication. We may still need to contact you about active service requests, billing, scheduling, or other necessary business matters.
Children’s Privacy
The Ballistic Marine Services website is intended for general business use and is not directed toward children. We do not knowingly collect personal information from children. If a parent or guardian believes that a child has submitted personal information through the website, they may contact us and request that the information be removed.
Changes to This Privacy Policy
Ballistic Marine Services may update this Privacy Policy from time to time. Updates may be made to reflect changes in our business practices, website features, legal requirements, or communication methods. When changes are made, the updated version may be posted on this page.
Visitors are encouraged to review this Privacy Policy periodically to stay informed about how information may be collected and used. Continued use of the website after updates are posted means you accept the revised policy.
Contact Us About This Privacy Policy
If you have questions about this Privacy Policy or how Ballistic Marine Services handles customer information, you may contact us through the website or by using the contact information provided on this site.
Ballistic Marine Services is committed to using customer information responsibly and respectfully. Our goal is to communicate clearly, protect customer privacy, and provide dependable marine service for boat owners in Jupiter, Florida and surrounding South Florida communities.